Website Terms And Conditions

Effective Date: 23rd July 2025

Welcome to Concentric Digital Solutions ("we", "us", or "our"). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services.

If you do not agree with these Terms, you must not use our website or services.

1. About Us

This website is operated by:

Company Name: Concentric Digital Solutions
Company Address: 4th Floor, Sutton Harbour, 6 North East Quay House, Plymouth, Devon, PL4 0HP
Email: [email protected]
Phone: 07983191614
[Registered in England and Wales under Company Number: [Company Number]] (pending)

We provide AI automation services, including but not limited to AI-powered chatbots for appointment booking and SMS tools for customer re-engagement.

2. Use of the Website

By using our website, you confirm that:

You are at least 18 years old or have legal authority to enter into a contract.

You will not use our website for unlawful purposes or violate any applicable UK laws or regulations.

You agree not to disrupt or attempt to breach the security of our services or infrastructure.

We reserve the right to suspend or terminate access if we believe your use violates these Terms.

3. Intellectual Property

All content, code, trademarks, graphics, and logos on this website are the intellectual property of Concentric Digital Solutions or our licensors and are protected by UK copyright and intellectual property laws.

You may not:

Copy, reproduce, modify, or distribute any content without prior written permission

Use our trademarks or branding without consent

You may view, download, or print pages from the website for personal and non-commercial use only.

4. Our Services

We offer AI-driven services such as:

Custom AI chatbot deployment

SMS-based customer outreach

Automated scheduling tools

Services may be subject to separate commercial agreements or contracts, which will supersede these Terms where applicable.

We strive to ensure service availability but do not guarantee uninterrupted access or error-free performance. AI results and outputs are based on training data and third-party APIs, and accuracy is not guaranteed.

5. User Content and Data

If you submit data or content (e.g., customer contact details or booking info), you confirm you have legal rights to do so and grant us a licence to use the data solely for delivering our services.

You remain responsible for ensuring data you provide is:

Accurate

Lawfully obtained

Not infringing any third-party rights

Data processing is subject to our Privacy Policy.

6. Third-Party Services and Links

We may integrate or reference third-party tools and services, such as messaging platforms, calendar systems, or CRMs. Your use of those services is governed by their respective terms and policies.

We are not liable for the content, availability, or reliability of third-party websites linked from our site.

7. Limitation of Liability

To the fullest extent permitted under UK law, we exclude all liability for:

Loss or damage from use of, or inability to use, the website

Errors or omissions in content or services

AI-related decisions or outputs

Loss of profits, data, reputation, or other indirect losses

Nothing in these Terms limits our liability for:

Death or personal injury caused by our negligence

Fraud or fraudulent misrepresentation

Any other liability which cannot be excluded under UK law

8. Indemnity

You agree to indemnify and hold harmless Concentric Digital Services against all claims, losses, or liabilities arising from your misuse of the website or breach of these Terms.

9. Termination

We may suspend or terminate your access to the website at any time, without notice, for any breach of these Terms or any misuse of the site.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

For questions or concerns regarding these Terms, contact us at:

Email: [email protected]
Address: 4th Floor, Sutton Harbour, 6 North East Quay House, Plymouth, Devon, PL4 0HP